Vendor support

We have certified and trained technical resources throughout Australia and New Zealand, providing a range of vendor support services for partners. From pre-configuration, hot-staging and installation to end-user helpdesk, advance hardware replacement and training and enablement, our team is ready to make sure you can deliver and support advanced technology solutions for your customers.

Our engineers have been vendor-certified at the highest levels to ensure our pre-sales support is second to none. You can utilise our post-sales professional services when your skilled resources are not available, or if you haven’t invested in skills for a particular vendor yet.

Support options:

  • Log a ticket via ChannelSupport (for support for Avaya, Microsoft, MobileIron, Palo Alto Networks and Sophos only).
  • Phone 1300 247 877 (support for Avaya and Palo Alto Networks only).

 For more information on vendor-delivered support, click here to download our vendor support brochure.

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