ChannelSupport gives you the resources you need to meet customer support service level agreements (SLAs). A 24×7 technical assistance centre minimises customer downtime and gets your customer back up and running again sooner.
We help you manage a complex install base with multiple vendor solutions, licences, and devices, so you can get on with the business of managing customer relationships.
ChannelSupport helps you support your customers’ infrastructure, delivering on SLAs, letting you offer superior customer service. We provide expert certified technical engineers, advance hardware replacement, and product lifecycle management, as well as telephone and email support.
ChannelSupport lets you support all of your customers, no matter how limited your resources may be. Experienced, certified technical engineers are on call 24×7 to provide support and, if necessary, hardware replacement, so you can carry on developing and nurturing strong customer relationships.