The growth of UC – and the impact on your business

23 Mar 2017

There is an evolution happening within the modern workforce that is forcing businesses to adapt to new methods and environments that motivate, attract and retain employees, and boost productivity and performance.

Behind all of this is cloud and unified communications (UC): the driver and catalyst of the new workplace.

In its Web Real-Time Communication Market – Global Forecast to 2020 report, research company Markets and Markets predicts that the real-time communications industry will experience a compound annual growth rate (CAGR) of more than 50 per cent  through the end of this decade, with revenue growing from 569.2 million USD in 2016 to 4.45 billion by 2020. According to the report, Australia is expected to adopt these services at a high rate during the five-year forecast period.

However, with the Australian UC market for hosted, managed and cloud-based solutions gaining preference, Frost & Sullivan report that the on-premise UC market is forecast to decline at a CAGR of -0.9% from 2015 to 2021, with a decline rate of -1.3% in 2021.

The rise of hybrid cloud

Adoption of UC, particularly hybrid, presents an ideal entry point for partners to demonstrate value and cross-sell further solutions and services.

Want to learn more?

Explore the key UC drivers and how you, as a channel partner, can prepare your business for the upcoming widespread adoption of UC for mobility, productivity and collaboration in this our free eBook, Workplace trends.